Terms of Service
1. Introduction
Welcome to Cartify AI (“we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website www.cartifyai.com and related AI-powered services, including receptionist systems, chatbots, and lead-generation tools (“Services”).
By using our Services, you agree to these Terms. If you do not agree, you must not use our Services.
2. Company Information
Business Name: Cartify AI
Address: Nashik, Maharashtra, India
Contact Email: [email protected]
Jurisdiction: India (governing law), with compliance considerations for the EU (GDPR), USA (CCPA/CPRA), and Australia (APPs).
3. Description of Services
Cartify AI provides AI-powered receptionist and chatbot solutions for business use. These Services may include automated messaging, lead capture, and communication management tools powered by artificial intelligence.
4. Eligibility
The Services are intended for business use only.
Services are not available in jurisdictions where use would violate applicable law or sanctions.
5. Account Registration
You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
6. Payment Terms
We offer subscription and one-time purchase models.
Some Services may include a free trial period.
No refunds are provided for paid subscriptions.
Subscription fees are billed monthly unless otherwise stated.
You authorize Cartify AI or its payment processors to charge your provided payment method for applicable fees.
7. User Responsibilities
By using our Services, you agree to:
Use them only for lawful business purposes.
Not reverse-engineer, decompile, or modify any part of our systems.
Not use the Services to generate or distribute illegal, harmful, defamatory, or discriminatory content.
Not infringe upon the intellectual property or privacy rights of others.
Not scrape, copy, or misuse our Services or data.
Violation of these terms may result in account suspension or termination.
8. Company Rights
We reserve the right to:
Suspend or terminate user access for violations, nonpayment, or misuse.
Modify, discontinue, or update any aspect of the Services at any time, with or without notice.
9. Intellectual Property Ownership
Cartify AI Property
All intellectual property, including but not limited to our software, AI models, interfaces, logos, code, designs, and documentation, remains the exclusive property of Cartify AI.
User Content
You retain ownership of any content, data, or materials you upload or input into the Services. By submitting content, you grant Cartify AI a non-exclusive, worldwide license to use it solely for operating and improving the Services.
AI Outputs
You own the AI-generated outputs created for you, provided you use the Services lawfully and in compliance with these Terms.
Cartify AI does not claim ownership over generated outputs but may retain anonymized copies for service improvement and compliance purposes
.
10. AI Limitations & Disclaimers
Cartify AI’s AI systems may produce responses that are automated, approximate, or contain errors.
You understand and agree that:
Outputs are for informational and operational use only.
We make no guarantees regarding accuracy, reliability, or fitness for any particular purpose.
You assume full responsibility for evaluating and using any AI-generated content.
11. Limitation of Liability
To the maximum extent permitted by law:
Cartify AI and its affiliates are not liable for any indirect, incidental, or consequential damages, including loss of profits or data.
Our total liability for any claim shall not exceed the amount paid by you in the past 3 months of service.
We are not responsible for service interruptions, downtime, or third-party integrations.
12. Termination
User termination: You may cancel your account or subscription at any time.
Company termination: We may suspend or terminate your access at any time, for any reason, including nonpayment or breach of Terms.
Upon termination, your access ceases immediately, and stored data may be deleted in accordance with our Privacy Policy.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of India, without regard to conflict of law principles.
Disputes shall first attempt to be resolved informally through good-faith negotiation.
If unresolved, disputes will be settled by binding arbitration or competent courts in Maharashtra, India.
14. Changes to the Terms
We may modify these Terms at any time. The updated date will be shown at the top of this page. Continued use of our Services constitutes acceptance of the revised Terms.
15. Contact Information
For questions or concerns about these Terms, contact us at:
📧 [email protected]
🏢 Cartify AI, Nashik, Maharashtra, India
Last Updated: October 2025